Last updated: September 1, 2026
Casa Palo Verde ("we," "us," or "our") operates a boutique hotel and on-site restaurant in Cabo San Lucas, Mexico. We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, book a stay, dine with us, or contact our team.
This Privacy Policy explains what information we collect, how we use it, with whom we may share it, and the choices available to you. By using our website or services, you acknowledge that you have read this policy.
Casa Palo Verde is a boutique hotel offering guest accommodations, hospitality services, and restaurant dining in Los Cabos, Mexico.
This policy applies to personal information collected through:
This policy does not cover third-party websites or platforms that we do not control, such as online booking engines, restaurant reservation platforms, or review sites that you may access through links on our website. Those services have their own privacy policies.
The information we collect depends on how you interact with Casa Palo Verde. We may collect the following categories of personal information:
If you submit a contact form or request a tax invoice (CFDI), we may collect:
We may receive information about you from:
We use personal information to:
Under Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable laws, we process your information based on one or more of the following:
We do not sell your personal information. We may share information with trusted third parties only when necessary, including:
All service providers are expected to handle personal information securely and only for the purposes we authorize.
Our website uses cookies and similar technologies to enable core functionality, remember preferences, and understand how visitors use our site. These may include:
You can manage cookies through your browser settings. Disabling certain cookies may affect how the website functions. For more information about Google Analytics, visit Google's Privacy Policy.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information and applicable tax, accounting, hospitality, or regulatory requirements in Mexico.
When information is no longer needed, we take reasonable steps to delete it securely or anonymize it.
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Some of our service providers may process or store information outside Mexico, including in the United States. When we transfer personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.
Depending on your location and applicable law, you may have the right to:
Under Mexican law, you may exercise your ARCO rights (Access, Rectification, Cancellation, and Opposition) by contacting us using the details below. We may need to verify your identity before responding to your request.
We will respond to valid requests within the timeframes required by applicable law.
Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we have collected information from a child, please contact us so we can take appropriate action.
Our website may contain links to third-party services, including online booking engines, restaurant reservation platforms, maps, review sites, and social media pages. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
If you are not satisfied with our response, you may have the right to lodge a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) in Mexico.